AVAILABLE FOR NEW OPPORTUNITIES

Ngoc Nguyen (Sam)

Project Manager
Assistant

Project Manager Assistant bridging business requirements and technical execution — across hospitality tech platforms, eCommerce operations, and cross-functional teams.

What I bring
Clarity in complexity - translating business needs into actionable execution.

Future Focus
Growing into a Project Manager role, owning end-to-end delivery in multi-platform environments.

Ngoc Nguyen (Sam)
ENT DELIVERY 20+ ENTERPRISE PROJECTS
PLATFORM OPS 50+ MIGRATIONS + UPGRADES
CLIENT OPS 100+ DAILY CLIENT TOUCHPOINTS
XFN ORCHESTRATION 15+ STAKEHOLDERS

PLATFORM TRANSITIONS

Seamless migrations and upgrades with minimal disruption.

WORKFLOW OPTIMIZATION

Designing structured processes to improve efficiency and reduce manual workload.

REQUIREMENTS ENGINEERING

Translating business needs into actionable specs and development-ready tasks.

AGILE DELIVERY

Driving sprint execution, tracking milestones, and resolving delivery blockers.

Technical Expertise

CORE PLATFORMS

FUNCTIONAL EXPERTISE

Magento 2.0

Magento logo

Shopify

Shopify logo

WordPress

WordPress logo

Custom Platforms
(JavaScript · NestJS)

JavaScript logo

3rd Party Integrations

Coordinating end-to-end integrations between core platforms and external systems (ERP, CRM, payment gateways), ensuring stable data flow and consistent system performance. Working closely with cross-functional teams to align requirements, manage dependencies, and resolve integration issues throughout the delivery lifecycle.

INTEGRATION DELIVERY STAKEHOLDER ALIGNMENT REQUIREMENT COORDINATION DELIVERY TRACKING

Platform Operations

Overseeing platform performance and operations, including feature updates, bug resolution, and third-party integrations (tax, inventory, payment systems).

Project Delivery

Driving multi-project delivery across eCommerce and hospitality platforms, managing requirements, timelines, and cross-team coordination for migrations, redesigns, and system enhancements.

PORTFOLIO VERTICAL

Inipod: Hospitality Tech Projects

Enterprise-grade platforms delivered for international hotel groups, F&B chains, and hospitality conglomerates across APAC and Europe.

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PORTFOLIO VERTICAL

Forix: eCommerce Projects

B2B eCommerce project management across Magento 2, Shopify, and WordPress — from daily operations to full redesigns and platform upgrades.

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About Me

Core Skills

  • Requirement Analysis & Functional Specification
  • Platform Operations & Maintenance
  • Project Delivery & Agile Workflow
  • Stakeholder & Client Management
IELTS 7.5 TOEIC 960
Jira Microsoft Office Youtrack
Canva Figma
Google PM Certificate TESOL

Achievement

  • Employee of the Year – Forix (2022)
  • Potential Employee – Inipod (2025)
  • Finalist – Vinamilk Graduate Talent Program (2025)

Education

  • Master Degree at University of Economics Ho Chi Minh City
    Business Administration
  • Bachelor Degree at University of Economics Ho Chi Minh City
    Tourism & Hospitality Management

👁 Experience

  • Project Management: driven professional with experience in eCommerce and hospitality technology platforms
  • Strong in requirement analysis, platform operations, and cross-functional delivery
  • Experienced in translating business needs into clear technical tasks for development teams
  • Comfortable working in fast-paced, multi-project environments with global clients

✓ Objective

  • Grow into a Product/Project Manager role with end-to-end ownership
  • Drive product development aligned with business goals and user needs
  • Continue strengthening expertise in product strategy, system design, and scalable platform delivery

Connect

LinkedIn

Ngoc Nguyen

Email Address

bosamca318@gmail.com

Phone

+84 798 514 059